Kurl-On — order not delivered despite 11 calls to their customer care

Address:25-12-296, Revenue Colony, Nellore, Andhra Pradesh, 524004

Hi,

In continuation from earlier compliant regarding Order number[protected],
despite call to customer care, there has not been update.

Mattresses were purchased on 16th Nov 2019 online in Kurlon website. It has been close to a month; there has been no update in the calls nor a email on the same.

Appreciate there is update on this... As I have said earlier this is for my parents who are 80+ years and they dont have good one...

If it is further getting delayed, please advise how to cancel this order. This one has been painful transaction with Kurlon..Wish easier route is to put in social media or consumer forum.
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