[Resolved] Kutchina / Bajoria Appliances — Asking different charges for Service of Kutchina Chimney | |||
Today I have booked a service request for my Kutchina Chimney Servicing after that service center called me and technician Chandan Saha told me that if I can show last 4 bills of servicing then he will take 550Rs otherwise he will take 1200 Rs for the same service.Now my question is to you that is there any communication you have made earlier that customer need to keep to his home for getting 550Rs service otherwise customer will be charged 1200 Rs for same in documentation? Please look into this matter it is very wrong way to get money from customer which is not acceptable at all. Subhra Kanti Dey Email [protected]@gmail.com Contact-[protected] Was this information helpful? | |||
Feb 19, 2021 Complaint marked as Resolved Yes Kutchina has done there service on 550Rs charges. Kutchina / Bajoria Appliances customer support has been notified about the posted complaint. Verified Support Feb 18, 2021 Kutchina / Bajoria Appliances Customer Care's response Dear Sir, As updated by our service in charge, your service request was attended by our technician.We hope the job was done to your satisfaction. We would request you to please to mark the complaint as resolved from your end. Thank you, Regards, Team Kutchina | |||
1 Comment | |||
Comments
Yes.Service is done by Kutchina
Reply
91%
Complaints
591
Pending
21
Resolved
530
20, Chinar Park, Rajarhat, Gopalpur, Kolkata, West Bengal, India - 700157