[Resolved] Kutchina / Bajoria Appliances — broken hinge
Kolkata, West Bengal, India
SwSwatigmehra on Mar 22, 2019
This is regaridng my modula kitchen.
I have two broken hinges of two different cupboards. My kitchen is under warranty.
I have made repeated calls to your call center and sent emails too. It’s been over a month but no action has been taken.
And this is not the first time this has happened.
Every time there is any service required for kitchen or chimney it’s takes me four five calls to your call center to get my work done.
Reallly bad experience as far as after sale service is concerned.
Can someone please help.
Complaint marked as Resolved Apr 26, 2019
[Mar 22, 2019] Kutchina / Bajoria Appliances customer support has been notified about the posted complaint.
Verified SupportKutchina / Bajoria Appliances Customer Care's response, Mar 23, 2019
We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Kindly share your contact details so we can forward the matter to our service coordinators for kitchen.Meanwhile, you can also mail us at [protected]@kutchina.com with the details.
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