[Resolved]  Kutchina / Bajoria Appliances — Burner not working, service engineer not coming even after booking

Address:Kolkata, West Bengal, 700041
Website:WWW.KUTCHINA.COM

Marica 3G burner was giving problems...since last 3 days the gariahaat service centre ( [protected] ) was not sending service person...finally when i confronted, Mr Kaushik, service centre executive ( [protected] ) confirmed that he shall be reaching by 1pm or latest within 1.30pm...since that time i have been calling him more than 30 times, but he is not replying over phone, , , , , neither attending calls...now what to do...website is not working...what to do...?????
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Jun 23, 2018
Complaint marked as Resolved 
Kutchina / Bajoria Appliances customer support has been notified about the posted complaint.
Verified Support
May 23, 2018
Kutchina / Bajoria Appliances Customer Care's response
Hello!

We understand that your experience with us was not very pleasant. This certainly does not match our standards and level of commitments. We will surely take strict actions against the concern. Request you to share your contact details for us to have a check and do the needful.

Regards,
Team Kutchina
Complaint comments 

Comments

Purchased a Hub but since last 15 days I am asking for the Rings affixed in Burner but not getting the same .Service center simply postponing dates
Kutchina / Bajoria Appliances Customer Care's response, May 23, 2018
Verified Support
Hello!

We understand that your experience with us was not very pleasant. This certainly does not match our standards and level of commitments. We will surely take strict actions against the concern. Request you to share your contact details for us to have a check and do the needful.

Regards,
Team Kutchina

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    Kutchina / Bajoria Appliances Address
    20, Chinar Park, Rajarhat, Gopalpur, Kolkata, West Bengal, India - 700157
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