[Resolved] Kutchina / Bajoria Appliances — false commitment & no after sales service | |||||
Paid rs.31290/-for titan chimney in cheque on 07.03.2017. Installed on 17.03.2017 Poor suction, despite repeated requests for periodical free service (Over telephone as well as personally reporting to rehabari sales center) still nobody comes/responds. I got job of installation including fitting of hose pipe & hooking done by my carpenter at my own cost. No expert from sales center came to verify as to whether it was proper or not. Sales representative and sales center in-charge had assured 6% cash discount. But, they paid me back neither the cash discount nor even the booking money rs.500/- which i paid in advance. Was this information helpful? | |||||
May 6, 2018 Complaint marked as Resolved Kutchina / Bajoria Appliances customer support has been notified about the posted complaint. Verified Support Apr 03, 2018 Kutchina / Bajoria Appliances Customer Care's response Hello! Thank you for writing to us. We understand that your experience with us was not very pleasant. This certainly does not match our standards and level of commitments. We will surely take strict actions against the concern. Request you to share your contact details for us to have a check and do the needful. Regards, Team Kutchina | |||||
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20, Chinar Park, Rajarhat, Gopalpur, Kolkata, West Bengal, India - 700157
We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Please send your contact details to customercare@kutchina.com or call us at our toll-free number: 1800 419 7333.
Regards
Team Kutchina