[Resolved]  Kutchina / Bajoria Appliances — Gas oven problems

Address:Kolkata, West Bengal, 700042

To begin with the gas oven is of very poor quality. The gas burners completely worn off in just a year. The customer service is equally bad. They ran out of spare parts. Although parts are of poor quality, they are massively expensive. And once you are struck with the gas stove, you will have to buy their spare parts, which is recurring expenditure.

Each time there is even minor problem, you are required to pay 375 rupees service charge. My parents who are old, live alone, and do not understand the operations properly. The service guy just changed the battery and made them pay 375 as service charge, plus 17 rupees for battery.
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Jun 24, 2018
Complaint marked as Resolved 
Kutchina / Bajoria Appliances customer support has been notified about the posted complaint.
Verified Support
May 23, 2018
Kutchina / Bajoria Appliances Customer Care's response
Hello!

We understand that your experience with us was not very pleasant. This certainly does not match our standards and level of commitments. We will surely take strict actions against the concern. Request you to share your contact details for us to have a check and do the needful.

Regards,
Team Kutchina
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    Kutchina / Bajoria Appliances Address
    20, Chinar Park, Rajarhat, Gopalpur, Kolkata, West Bengal, India - 700157
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