[Resolved]  Kutchina / Bajoria Appliances — Kitchen Chimney || Not getting service where requested 2 months back

Address:Howrah, West Bengal, 711201
Website:www.kutchina.com

I have installed a kitchen chimney on July, 16 and I am requesting for service for last two months but not getting which supposed get service within 72 hours after call for service. Personally I have contracted to agent who installed it.I have given details below:
Date of Installation: 09-07-16
Agent: Ashit Roy
Docket Number :[protected]
Service Center Ph :[protected]

Debasis,
[protected]
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Jun 23, 2018
Complaint marked as Resolved 
Kutchina / Bajoria Appliances customer support has been notified about the posted complaint.
Verified Support
May 21, 2018
Kutchina / Bajoria Appliances Customer Care's response
Hello!

We understand that your experience with us was not very pleasant. This certainly does not match our standards and level of commitments. We will surely take strict actions against the concern. Request you to share your contact details for us to have a check and do the needful.

Regards,
Team Kutchina
Complaint comments 

Comments

From February 1st week i had contacted the kutchina customer care for send me a technician for repair my Chimney but still now noone came and they always said whenever i called that within 72 hours technician will contact me...please help me
Kutchina / Bajoria Appliances Customer Care's response, May 23, 2018
Verified Support
Hello!

We understand that your experience with us was not very pleasant. This certainly does not match our standards and level of commitments. We will surely take strict actions against the concern. Request you to share your contact details for us to have a check and do the needful.

Regards,
Team Kutchina

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    Kutchina / Bajoria Appliances Address
    20, Chinar Park, Rajarhat, Gopalpur, Kolkata, West Bengal, India - 700157
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