[Resolved]  Kutchina / Bajoria Appliances — kutchina amaze 75

Address:Kesthopur, 743144

Dear authority,

I am kingshuk bhattacharya, husbandof paromita deb bhattacharya, have purchased a kitchen chimney from your esteemed company kutchina, as one sales person came to our home and convinced us for the product amaze 75 with some interesting offers.
Offers are:
A) 9 years full warranty on maintenance and servicing with machine part replacement.
B) exchange offer with a old machine, which they have consider rs, 6000/- dudection from my old chimney, as they said it is a new offer.
He said the original product cost is rs.26500/-.
But while discussing this with our friend on telephone which they have asked their local kutchina vendors they came to know that the original price of the machine is rs 21500 /- approx.
Which is far less than the price the sales person said.
I am also providing you some further details of the machine.
I believe kutchina as a reputed and trustworthy organisation and you will help us out from this issue. Being a customer we are dependable on you.
My phone no. Is [protected].
Waiting for your response as soon as possible.
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Apr 27, 2019
Complaint marked as Resolved 
Kutchina / Bajoria Appliances customer support has been notified about the posted complaint.
Verified Support
Mar 27, 2019
Kutchina / Bajoria Appliances Customer Care's response
Hi,

We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Meanwhile, you can also call us at our toll-free number:[protected].

Regards
Team Kutchina
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    Kutchina / Bajoria Appliances Address
    20, Chinar Park, Rajarhat, Gopalpur, Kolkata, West Bengal, India - 700157
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