[Resolved]  Kutchina / Bajoria Appliances — kutchina chimneys invoice and refund

Address:Flat 8E, CITYHIGH, Tower-1, 85 Prince Anwar Shah Road, Kolkata - 700033, Kolkata, West Bengal, 700033
Website:www.kuchina.com

Ref : kuchina model : amaze 60,
Date of purchase : 29.08.2019
Date of installation : 31.08.2019
Goods order form no : 2026
Instattation address : flat 8e, cityhigh, tower-1
85 prince anwar shah road, kolkata - 700033

Sir,

This has reference to the above i would like to intimate that your, marketing person mr gautam patra (Mob no [protected]) informed that
Purchase invoice would be sent through e-mail as provided to him.. Till date no invoice is placed.

Mr patra also assured that rs 1350.00 would be refunded back against my old kuchina chimney's insurance for 3 years which was made for rs 4986 against model no sleek from 13.07.2017 -12.07.2020, which was not paid. Despite of repeated phone calls and giving assurance for each time for refund, he has not arranged for credit the same.
Necessary docs are attached herewith. The 2nd attachment is written by mr patra wherein the right hand side amounts to rs 1350.00 was promised to be refunded against amc of old kuchina.

You are requested to look into it at the earliest.

This is for your kind information and necessary action please.

With regards,

Tapasi adhikari
Mob no : [protected] / [protected]
+2 photos
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Feb 28, 2020
Complaint marked as Resolved 
Kutchina / Bajoria Appliances customer support has been notified about the posted complaint.
Verified Support
Jan 27, 2020
Kutchina / Bajoria Appliances Customer Care's response
Dear Madam,
We apologize for the inconvenience . We had already forwarded your concern to our sales coordinators. They would contact you and resolve the issue at the earliest.

Regards,

Team Kutchina
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