[Resolved]  Kutchina / Bajoria Appliances — kutchina service

Address:N-4/5, ADARSHAPALLY, KHARDAHPO- B. D. SOPAN, Dist: 24pgs(n)KOLKATA - 700116, 700116

Sir
I have a three years service contracts for my kuchina chimney (Vogue) with your partner m/s s & p kitchen appliances, birat, kolkata -51 which started from 23.06.2018 and till now only 3 nos service provided by your service partner.
At last i have booked service on[protected]Vide docket no: sg/76/0619 and after my several telephonic reminder the service is due till now and every time they given excuse about shortage of technician.
Another problem is that every time i called for service... But at the time of contract they promise me that reminder call will come for service from their end.. But till now not a single reminder given by them

See the matter and arrange the service as early as possible.
I am very upset about kuchina service

With regards
Jyotirmay biswas
Mob _[protected]
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Aug 8, 2019
Complaint marked as Resolved 
Kutchina / Bajoria Appliances customer support has been notified about the posted complaint.
Verified Support
Jul 01, 2019
Kutchina / Bajoria Appliances Customer Care's response
Hello!

We understand that your experience with us was not very pleasant. This certainly
does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. We have already taken up the matter with our service coordinators. Our executives will surely call you back as soon as possible and resolve the matter.

Regards
Team Kutchina
Verified Support
Jul 03, 2019
Kutchina / Bajoria Appliances Customer Care's response
Dear Mr. Biswas,
As per updates from our service coordinators, your service request was attended and closed successfully on[protected]. Kindly contact us for any further feedback or assistance.

Regards,
Team Kutchina
Complaint comments 

Comments

My docket on 27 th june.service was not provided and without my permission he cancelled my docket.My service was delayed & 2nd time I had to docket due to his irresponsibility.My docket regarding chimney service & panel problem also.

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    20, Chinar Park, Rajarhat, Gopalpur, Kolkata, West Bengal, India - 700157
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