[Resolved] Kutchina / Bajoria Appliances — motor of the kutchina chimney become faulty within warranty period. not replaced even after 2 months | |
I am a resident of 434j gopal mishra road behala kol-34 and purchased a kutchina chimney ss vague machine code no.[protected]. The machine became faulty after two free services undertaken by yr technician. The main motor was found defective and removed by yr technician during his 3rd service. The machine was purchased on 3.9.2016 and the same became faulty in july 2017 which was attended by yr technician in august. He took the motor with ampromise to replace it within 15 days. I a m forced to inform you tha5 the motor has not been replaced yet causing severe hardship to my family. We always prefer kutchina product but the way the company is dealing with the matter, i am very upset. You r requested to expedite the matter. The machine was purchased from n c sales aand service 175/1 sahapur colony new alipur kol53 Was this information helpful? | |
May 13, 2018 Complaint marked as Resolved Kutchina / Bajoria Appliances customer support has been notified about the posted complaint. Verified Support Apr 03, 2018 Kutchina / Bajoria Appliances Customer Care's response Hello! We understand that your experience with us was not very pleasant. This certainly does not match our standards and level of commitments. We will surely take strict actions against the concern. Request you to share your contact details for us to have a check and do the needful. Regards, Team Kutchina | |
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20, Chinar Park, Rajarhat, Gopalpur, Kolkata, West Bengal, India - 700157
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