[Resolved]  Kutchina / Bajoria Appliances — no response against complaint

Address:H no 355/12 solan (HP)-173212, Solan, Himachal Pradesh, 173212

Our chimney is not working for last one month. We have given the complaint and one person came and checked the chimney. He told that some part is defective and he will be coming net day with new part. Now almost one month has passed and he has not returned back. We are in constant touch with local dealer but no joy. Because of faulty chimney entire kitchen has become dirty because of fumes, defeating the very purpose of the chimney. This non responsive nature of company is severely effecting the physical and mental health of the consumers who are 'senior citizens'.
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May 29, 2019
Complaint marked as Resolved 
Kutchina / Bajoria Appliances customer support has been notified about the posted complaint.
Verified Support
Apr 16, 2019
Kutchina / Bajoria Appliances Customer Care's response
Hello!

We understand that your experience with us was not very pleasant. This certainly does not match our standards and level of commitments. We will surely take strict actions against the concern. Request you to share your contact details for us to have a check and do the needful.

Regards,
Team Kutchina
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    Kutchina / Bajoria Appliances Address
    20, Chinar Park, Rajarhat, Gopalpur, Kolkata, West Bengal, India - 700157
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