Kutchina / Bajoria Appliances — no response against complaint

 
1 Review
H no 355/12 solan (HP)-173212, Solan, Solan District, Himachal Pradesh, India
 [email protected] on Apr 14, 2019
Our chimney is not working for last one month. We have given the complaint and one person came and checked the chimney. He told that some part is defective and he will be coming net day with new part. Now almost one month has passed and he has not returned back. We are in constant touch with local dealer but no joy. Because of faulty chimney entire kitchen has become dirty because of fumes, defeating the very purpose of the chimney. This non responsive nature of company is severely effecting the physical and mental health of the consumers who are 'senior citizens'.

Complaint Status


[Apr 14, 2019] Kutchina / Bajoria Appliances customer support has been notified about the posted complaint.
Verified Support
Kutchina / Bajoria Appliances Customer Care's response, Apr 16, 2019
Hello!

We understand that your experience with us was not very pleasant. This certainly does not match our standards and level of commitments. We will surely take strict actions against the concern. Request you to share your contact details for us to have a check and do the needful.

Regards,
Team Kutchina
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    Kutchina / Bajoria Appliances - no response against complaint