[Resolved]  Kutchina / Bajoria Appliances — No service under AMC

Address:

Kolkata, West Bengal, 700010

I entered into an amc with you on 20 04.2015 for 3 years valid upto 19.04.2018 by payment of rs4000/= vide your code no 1034973 in the name o[censored]rmila paul.
I am forwarding one complaint about a serious deficiency of services and want to draw your attention for redressal of the same immediately. As quarterly was approaching on 13 04 2017 called over telephone to your[protected] for sending your service man. The man on line informed someone from the company will call you and come for service on 17/18 april. But that week expired no called me so far. Again on 22.04.2017 i called[protected] for sending someone for the service under amc. The boy replied harshly that he cannot tell me any about the service i wanted and asked me to call latter.
I felt badly about the behavior is it your system to call again and again for a serve which is already due and i paid for the same in advance.
I want the matter to be resolved immediately and in future also this should not recur.