[Resolved]  Kutchina / Bajoria Appliances — Unethical Behaviour with customers

Address:Maa Manasa Housing Complex 2no Debigarh, Sodepur Road, Madhyamgram Kolkata West Bengal 700129 India
Website:www.kutchina.com/stores/srirams-appliances

Hi
I visited Sriram’s Appliances store to check Modular kitchen on August 2nd and next day i confirmed my booking with 50% payment. And we were told that 40 working days are needed for delivery but towards September end after lodging complaint with Kutchina via their official whatsapp account I got no response what action they have taken. When we communicated with Sriram's Appliances they couldnt give expected date of delivery. Then after repeated calls and lukewarm conversation we were informed 2nd OCT as date of delivery. On 30th Spet I get a call from store stating that I need to deposit the rest 50% of bill to get delivery on time. Happily I paid the money and then in evening of 1st OCT I get a call saying my delivery will be on 6th or 7th "maybe". I still dont have confirmation after paying 100% of the bill amount which is INR 1lakh10thousand.

I truly never expected this sort o[censored]nprofesional attitude from KUTCHINA. There is no confirmation about date of delivery even after paying 100% bill amount. Is this some sort of Joke?

I promise that none of my contacts will ever buy Kutchina products.
Thank you Kutchina.
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Dec 15, 2021
Complaint marked as Resolved 
Kutchina / Bajoria Appliances customer support has been notified about the posted complaint.
Verified Support
Nov 10, 2021
Kutchina / Bajoria Appliances Customer Care's response
Kindly share your registered mobile number . We would connect you and look into the matter on priority. Thank you, Regards, Team Kutchina.
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Kindly share your contact details .You can call our toll free number, [protected], or reach us in our whats app numbers .[protected], [protected], [protected], [protected] you may also mail us at [protected]@kutchina.com. Thank you, Regards, Team Kutchina

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    20, Chinar Park, Rajarhat, Gopalpur, Kolkata, West Bengal, India - 700157
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