[Resolved] Kutchina / Bajoria Appliances — utterly disappointed with kutchina service. | |||
Hi, I would like to raise a complaint about kutchina amc contract renewed by vertex marketing, 67/7 college road, howrah-700003, west bengal. I have asked for a servicing on 25th march, docket number 526/3. Called multiple times, yet noone has visited us for servicing. What is the point of renewing the contract, if your maintenance service is this poor. It's been the worst experience ever and i would discourage everyone from going with their amc. Please take serious action against kutchina. Regards, Abhijit lahiri, [protected] Was this information helpful? | |||
May 29, 2019 Complaint marked as Resolved Kutchina / Bajoria Appliances customer support has been notified about the posted complaint. Verified Support Apr 16, 2019 Kutchina / Bajoria Appliances Customer Care's response Hello! We understand that your experience with us was not very pleasant. This certainly does not match our standards and level of commitments. We will surely take strict actions against the concern. We are taking up the matter with vertex marketing to get the matter resolved at the earliest. Meanwhile you can also contact us at our toll free number or mail us at [protected]@kutchina.com Regards, Team Kutchina Verified Support Apr 20, 2019 Kutchina / Bajoria Appliances Customer Care's response Dear Sir, As per feedback from our service coordinators, your complaint was addressed on[protected] by the technician. Kindly contact us for any further feedback or assistance.Regards, Team Kutchina | |||
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