[Resolved] Kutchina / Bajoria Appliances — utterly disappointed with kutchina service.
67/7 College road, Howrah-700003, West Bengal, Kolkata, West Bengal, India
AsAshmita Lahiri on Apr 13, 2019
I would like to raise a complaint about kutchina amc contract renewed by vertex marketing,
67/7 college road, howrah-700003, west bengal. I have asked for a servicing on 25th march, docket number 526/3. Called multiple times, yet noone has visited us for servicing. What is the point of renewing the contract, if your maintenance service is this poor. It's been the worst experience ever and i would discourage everyone from going with their amc.
Please take serious action against kutchina.
Complaint marked as Resolved May 29, 2019
[Apr 13, 2019] Kutchina / Bajoria Appliances customer support has been notified about the posted complaint.
Verified SupportKutchina / Bajoria Appliances Customer Care's response, Apr 16, 2019
We understand that your experience with us was not very pleasant. This certainly does not match our standards and level of commitments. We will surely take strict actions against the concern. We are taking up the matter with vertex marketing to get the matter resolved at the earliest. Meanwhile you can also contact us at our toll free number or mail us at [protected]@kutchina.com
Verified SupportKutchina / Bajoria Appliances Customer Care's response, Apr 20, 2019
Dear Sir, As per feedback from our service coordinators, your complaint was addressed on[protected] by the technician. Kindly contact us for any further feedback or assistance.
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