[Resolved] Kutchina / Bajoria Appliances — utterly disappointed with kutchina service.

 
1 Review
67/7 College road, Howrah-700003, West Bengal, Kolkata, West Bengal, India
 Ashmita Lahiri on Apr 13, 2019
Hi,
I would like to raise a complaint about kutchina amc contract renewed by vertex marketing,
67/7 college road, howrah-700003, west bengal. I have asked for a servicing on 25th march, docket number 526/3. Called multiple times, yet noone has visited us for servicing. What is the point of renewing the contract, if your maintenance service is this poor. It's been the worst experience ever and i would discourage everyone from going with their amc.
Please take serious action against kutchina.

Regards,
Abhijit lahiri,
[protected]
Complaint marked as Resolved May 29, 2019

Complaint Status


[Apr 13, 2019] Kutchina / Bajoria Appliances customer support has been notified about the posted complaint.
Verified Support
Kutchina / Bajoria Appliances Customer Care's response, Apr 16, 2019
Hello!

We understand that your experience with us was not very pleasant. This certainly does not match our standards and level of commitments. We will surely take strict actions against the concern. We are taking up the matter with vertex marketing to get the matter resolved at the earliest. Meanwhile you can also contact us at our toll free number or mail us at [protected]@kutchina.com

Regards,
Team Kutchina
Verified Support
Kutchina / Bajoria Appliances Customer Care's response, Apr 20, 2019
Dear Sir, As per feedback from our service coordinators, your complaint was addressed on[protected] by the technician. Kindly contact us for any further feedback or assistance.

Regards,

Team Kutchina
Complaint comments  Add a Comment     Updated: Share0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    97%
    Complaints
    430
    Pending
    7
    Resolved
    417
    location
    20, Chinar Park, Rajarhat, Gopalpur, Kolkata, West Bengal, India - 700157
    Kutchina / Bajoria Appliances - utterly disappointed with kutchina service.