[Resolved] Kutchina / Bajoria Appliances — warranty services not provided in 1 year | |||
I purchased kutchina vetra[protected] from bajoria appliances on may, 2018. It was installed immediately after call. But post purchase services are horrible. Amazingly, i did not got any of the free service by the company because either bajoria appliances are not reachable and 2 times in 1year luckily someone was picked my call but rudely told that free services are of less interest. They encourage only amc services. Contact nos provided in warranty card by the serviceman, found not existing or not attending with repeated try in last 1 year. I was shocked by bajoria appliances response in last 1 year of my purchase kutchina chimney. Till date no free services provided to me by kutchina. No customer contact person available to speak except amc services. Was this information helpful? | |||
Jun 11, 2019 Complaint marked as Resolved Kutchina / Bajoria Appliances customer support has been notified about the posted complaint. Verified Support May 06, 2019 Kutchina / Bajoria Appliances Customer Care's response Hello! We understand that your experience with us was not very pleasant. This certainly does not match our standards and level of commitments. We will surely take strict actions against the concern. Request you to share your contact details for us to have a check and do the needful. You may also mail us at [protected]@kutchina.com with the details. Regards, Team Kutchina | |||
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20, Chinar Park, Rajarhat, Gopalpur, Kolkata, West Bengal, India - 700157
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