[Resolved]  Kutchina India — Till date kitchen servicing not done

Address:Howrah, West Bengal, 711101

Refer Kutchina India Complaint ID: 1240255.
I had booked for both servicing of chimney and kitchen 1st time on 18.02.2016. After complaining on 4th march, the chimney was serviced but till date the kitchen have not been serviced. While selling, they have bothered to call every 2nd day, but for servicing no one is able to visit since last 2 mths. One of the modular kitchen door is coming out and is in bad shape for long. Painful service, please look into a matter.
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Jul 13, 2018
Complaint marked as Resolved 
Kutchina / Bajoria Appliances customer support has been notified about the posted complaint.
Apr 23, 2016
Updated by Rajyashri Dutta Bera
No one visited till date, not even did they bother to call. Painful service.
Rajyashri
[protected]
Verified Support
Jun 08, 2018
Kutchina / Bajoria Appliances Customer Care's response
HI,

We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Please send your contact details to [protected]@kutchina.com or call us at our toll-free number:[protected].

Regards
Team Kutchina
Complaint comments 

Comments

Kutchina India — Kutchina RO water filter

I have asked Howrah West Bengal Office on 02.04.2016 (Dochet no 32/04)for servicing the appliance. After repeated telephonic request, l have got not yet received the service. On the other hand l am not getting good quality water.Now what shall I do ? Otherwise the office not attending the call in due time.
Kutchina / Bajoria Appliances Customer Care's response, Jun 18, 2018
Verified Support
Hi,

We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Meanwhile you can also call us at our toll-free number: 1800 419 7333.

Regards
Team Kutchina
Kutchina is pathetic

Kutchina

Hi,

I bought a kucthina chimney more than 6mnths now, i am tired of calling in for service, no reponse. the toll free doesnot works for booking service, is this the condition of kutchina.

I would not suggest anyone now to buy kutchina product, my chimney is in a very bad condition, no service at all


Regards,
shweta
Kutchina / Bajoria Appliances Customer Care's response, Jun 18, 2018
Verified Support
Hi,

We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Meanwhile you can also call us at our toll-free number: 1800 419 7333.

Regards
Team Kutchina

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    20, Chinar Park, Rajarhat, Gopalpur, Kolkata, West Bengal, India - 700157
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