[Resolved]  Kutchina / Bajoria Appliances — servicing not done of vogue chimney

Address:Kolkata, West Bengal, 700065

Dear sir/madam,
I have purchased a new vogue machine code number c[protected] bajoria appliances ltd through m /s prabhat trading dumdum cantonment kolkata - 700065.
Amc contact taken by prabht trading on dated 5/6/2018 servicing done on june & sep 2018, but in the month of december they are not attending for servicing and not responding on phone
So kindly give me the feedback
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Feb 17, 2019
Complaint marked as Resolved 
Kutchina / Bajoria Appliances customer support has been notified about the posted complaint.
Verified Support
Jan 07, 2019
Kutchina / Bajoria Appliances Customer Care's response
Hi,

We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue.
We would contact you and resolve the issue at the earliest..

Regards
Team Kutchina
Verified Support
Jan 07, 2019
Kutchina / Bajoria Appliances Customer Care's response
A docket is raised against your service request with reference number [protected]. We have forwarded the same to the service coordinators to get the job done within the next 2/3 days.

Regards,

Team Kutchina
Verified Support
Jan 14, 2019
Kutchina / Bajoria Appliances Customer Care's response
Dear Sir,

As per our records, your service request is attended by our technician. Kindly contact us for any further feedback or assistance.

Regards,
Team Kutchina
May 02, 2019
Updated by Malay@56
Hi
Your fourth servicing is pending, please try to solve urgently
With regards,
Malay Bose

Complaint comments 

Comments

Chimney not working and there is no suction

1) Customer Id: [protected]
2) Kutchina Chimney model no: Florentine
3) date of installation: 19Sep 2018

Address: The Icfai University Tripura
Kamalghat, Mohanpur
Tripura West
Conact person: Manager (Administration), Tel : [protected]
Kutchina / Bajoria Appliances Customer Care's response, Jan 8, 2019
Verified Support
Hi,

We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Meanwhile, you can also call us at our toll-free number: 1800 419 7333.

Regards
Team Kutchina

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    Kutchina / Bajoria Appliances Address
    20, Chinar Park, Rajarhat, Gopalpur, Kolkata, West Bengal, India - 700157
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