[Resolved]  Kutchina — Short circuit,

I am using a Kutchina chimney, Model Topaz ASTER Autoclean, it's been less than one year since we have purchased. The Unit now short circuits, we have checked our electrical connections and everything thing is fine. The issue is with the chimney. We are calling the local service center/the place from where we purchased the chimney but no one picks a call from past 1week, the service is very poor here. Please look into this ASAP. Please make necessary arrangements for service. The service is really very poor in our place.
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Jul 30, 2018
Complaint marked as Resolved 
Verified Support
Jun 25, 2018
Kutchina / Bajoria Appliances Customer Care's response
Hi,

We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Please send your contact details to [protected]@kutchina.com or call us at our toll-free number:[protected].

Regards
Team Kutchina
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