I applied for a B.Sc(IT) convocation certificate on 17th Feb 2023 with application number [protected]. I needed it urgently; hence I used it for the tatkal category, which said it would be received within 48 hours; however, even after a week, I have not received it.
I didn't get any response when I contacted the KU helpdesk; they said the certificate was printed, and they shared contact details. When I tried to reach that number no response at all. I requested to share at least courier details so I can coordinate and check for it; however, there has been no response or support from the team yet.
I have already paid and have all the acknowledgments and receipts with me. My career is getting hampered because of it. Please help me.
Kuvempu University customer support has been notified about the posted complaint.