KyaZoonga.com — kyazoonga.com twice the amount of rs. 600 debited in a failed transaction

Address:

700033

Request no. Request no. 29827 and request no. 29263 (Raised by kyazoonga.com)

The amount of rs. 300/- + rs. 300/- has not been auto reversed by my hdfc bank bank neither my sbi visa card issuing company. Top of that in the my account section of https://india2017wc.kyazoonga.com/SignIn (As advised by you), only one transaction on 23rd oct 2016 is shown and that is valid, apart from that no other transaction is done.in this support of my complain i am enclosing the following screenshots.

1. Hdfc bank statement, where i marked in red, the amount of rs. 300/- has been debited, but i have not received any ticket, payment made but no ticket.in the other transaction where i marked in blue that the amount of rs. 300/- debited from my bank, where the transaction is ok and i received my ticket. (Check my account of your website kyazoonga.com)

2. The latest transaction from my sbi visa card, where also it shows that the amount of rs. 300/- recorded as purchase in my account.
3. The screenshot of my account section of https://india2017wc.kyazoonga.com/SignIn (As advised by you)
4, 5, and 6 - mobile screen shots that i have received instantly. (Total 6 attachments).
So, i have already furnished all the details to you, please do the needful to revert the amount of rs. 300/- to my hdfc bank and rs. 300/- to my sbi visa credit card.
If you need any further details, i could furnish you all the details that i have recorded in my mobile.
Hope, these screen shots are well enough to prove that the amount of rs. 300/- + rs. 300/- had been debited from account and card, so it should be reverted to me as early as possible.