L G — Lg refrigerator

Address:	Jabalpur, Madhya Pradesh, 482002
Website:	www.lg.com/in/escalation-online-support

I have purchased lg refrigerator on may 31st and according to their sales rep that time there was an offer going on according to which if i paid using hdfc credit card i will be getting a cashback of 7.5%. So, i purchased using my hdfc credit card. Also, they stated that there will be additional 2% which they need to pay to hdfc for swiping the card so instead of charging rs.40, 000/- they swiped my card for rs. 40, 800/-.

When i received my monthly statement i found that there is an interest which was never conveyed to me the time when i was purchasing the product. As getting cashback and paying interest doesn't make any sense at all.

Above that since the day i purchased an item i am asking them how much amount will get credited as cashback they are not providing any information to me. It's a pathetic after sales services and customer services of lg. Never buy any product from lg. They are cheaters. I have raised a complaint still they are not responding.