[Resolved]  Lakme — 9 to 5 lipstick

Address:620018

Yesterday i bought lipstick from lakme it's very worst i put trail lipstick then i bye it after that it's too dry am not satisfied cost is 480 i expect more but am really disappointed bye this product then i called chk that sales girl i return this one i want other one but she's said no exchange i want change this product otherwise i put case for this.
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Jan 22, 2018
Complaint marked as Resolved 
Lakme customer support has been notified about the posted complaint.
Verified Support
Dec 14, 2017
Lakme Customer Care's response
Dear Ms. Shamini,

We apologize for the inconvenience caused due to Lakme Lip Color.

We request you to write us at lever.[protected]@unilever.com which would help us assist you better.

We look forward to hear from you shortly.

Alternatively, you can connect with us on toll free number[protected] between 9 AM - 9 PM, 7 days a week
Complaint comments 

Comments

Lakme salon in kasturi Nagar bangalore, made me pay 17 k for hair services and now they are asking me to come back from abroad to get the services. They cannot give services when we want. There is also no refund. In that case we have no option except losing money. Worst service. No customer care nothing.
Last year I bought two Lakme 9 to 5 lipsticks, one for me and the other for my sister in law. Mine broke within first week and probably hers also broke in a week or two.

Recently another friend was criticizing this product and to our shock we realized that the same thing happened to us. The only difference was we didn't think of raising up this complaint with Lakme!!

After looking on this forum and knowing that this product is extremely low quality, Lakme should compensate us suitably. I urge that a good brand like Lakme shouldn't stoop down to such a level to earn profits.

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