[Resolved] Lakme Absolute — complaint of lakme absolute in natural mouse hydratine

Sneha A Choudhary

from Delhi, Delhi

Address:	831001
Website:	Lakme

Dear team,
I am sneha agarwal from jamshedpur jharkhand using lakme products since long but never expected this (See the attached image) from you.
I purchased this product and after 4-5 usage it got over so i thought how could it be possible than i decided to cut the packaging and try to find out the exact quantity and after opening the packaging from bottom what i saw was really shocking for me it was totally empty from inside. Its really really disappointing you people making us fool in such a cheap way.
This incident made me to quit using your brand for any product.
If possible then kindly resolve this problem and kindly be honest with your packing criteria.

+2 photos

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Oct 19, 2018

Complaint marked as Resolved

Lakme customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2018

Lakme Customer Care's response Hi Sneha,

We sincerely apologize for the inconvenience caused. To assist you further and revert to you at the earliest, we request you to provide us your contact details and a convenient time so that we can call you.

Also, we request you to email us on lever.[protected]@unilever.com for any queries related to our product.

Yours Sincerely,

Sukanya Poojary
Levercare
Hindustan Unilever Limited