Lakme — Bad service and extremely rude staff

Address:

Ranchi, Jharkhand, 834001

I am a regular customer of lakme salon in ranchi since last 5 years. i feel really bad to describe a very painful experience there. after this incident i would never visit the salon again.
i had taken a hair straightening treatment with them and my hair had got damaged beyond repair.
the staff who did this had literally cut off a bunch of my hair which looks extremely embarrassing (rest of my hair being long ) at the back of my head.

i had came for an eyebrow, when i told them about how my hair had been damaged. the staff at the reception treated me very badly.
she used slangs and even asked me to get out !!! how can one expect this at such reputed parlour???? when i told her that i am also in service industry but dont treat my clients like this to which she said " tum C.A hogi apne ghar mein" she had used other bad words too which i can not write here.
it was very painful and made my cried.
i plead u to take some action about it