[Resolved] Lakme — Complain about hair smoothing | |||
I have done my hair smoothening (Schwarzkopf)from Lakme salon on 15 August after 4th day I washed my hair at home they are again wavy, I call to the salon they told me to come and when I go and show my hairs the person who done my smoothing told me mam your hairs are long they got bent when you sit... seriously?? I told him that I take so much care of my hair after smoothening even when I sit I put my hairs in front.they said mam thode se huwe h baki to sidhe h ab itne se balo ko kha leke ghumoge..and said the hairs will be straight automatically after sometime, and now there is 10 days but my hairs are getting wavy in every wash.. Not satisfied with the service...lf I want this kind of service why will I chose Lakme I will do it from any normal salon also... Got your support...I have done my hair smoothening (Schwarzkopf)from Lakme salon on 15 August after 4th day I washed my hair at home they are again wavy, I call to the salon they told me to come and when I go and show my hairs the person who done my smoothing told me mam your hairs are long they got bent when you sit... seriously?? I told him that I take so much care of my hair after smoothening even when I sit I put my hairs in front.they said mam thode se huwe h baki to sidhe h ab itne se balo ko kha leke ghumoge..and said the hairs will be straight automatically after sometime, and now there is 10 days but my hairs are getting wavy in every wash.. Not satisfied with the service...lf I want this kind of service why will I chose Lakme I will do it from any normal salon also... Got your support... Was this information helpful? | |||
Sep 27, 2021 Complaint marked as Resolved Lakme customer support has been notified about the posted complaint. Verified Support Aug 26, 2021 Lakme Customer Care's response Dear Consumer, Thank you for reaching out to us. Please accept our sincere apologies for the inconvenience caused. To help us assist you further regarding Lakme Salon, we request you to contact us on[protected] or email at care.[protected]@unilever.com. Our advisors will be happy to assist you. Warm Regards, Maria Shepherd Levercare Expert We're here for you - www.hul.co.in/contact/ | |||
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