[Resolved]  Lakme — complaint for nutri smooth hair treatment

Address:Ghaziabad, Uttar Pradesh, 201010
Website:Lakme india

I have done nutri smooth hair treatment on 10.02.2018 from lakme saloon in vaishali ghaziabad. But after one week and one wash at home, this treatment doesn't have any positive effect on my hairs. My hairs still have curls and wavy looks. This treatment and product is not good. My money of rs. 10800 dissolve in dustbin. Lakme doesn't care about customers. They want only money. I want justice in my case.
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Mar 29, 2018
Complaint marked as Resolved 
Lakme customer support has been notified about the posted complaint.
Verified Support
Feb 26, 2018
Lakme Customer Care's response
Dear Sender,  

We are sorry to know about your experience with one of our Lakme Salons.

Request you to write us at care.[protected]@unilever.com which would help us assist you better.

We look forward to hear from you shortly.

Alternatively, you can connect with us on toll free number[protected] between 9 AM - 9 PM, 7 days a week
Complaint comments 

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I had done cysteine treatment on my hair in dec 2018 but in one month the treatment just washed out ... my hair r no more smooth or frizz free

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