[Resolved] Lakme — cysteine treatment fraud treatment hair loss

nisha mane

from Pune, Maharashtra

Address:

411057

I took cystine treatment from this saloon since they insisted for the same. They advise me that the treatment is good for my hair but the hair got worse. Actually the hairfall increased and hair become freeze and dull like never before this was clearly side effect of their treatment. So i visited to salon but the response was unsatisfactory they simply blemed my hair. And i didn't offer any help. We had gone there with great hopes seeing the brand lakme but was highly disappointed with the experience i can see similar complaint from other users as well and i want whole 6000 rs back they just damage my hair.
Salon: hinjewadi lakme salon

Was this information helpful?

No (0)

Yes (0)

Mar 7, 2019

Complaint marked as Resolved

Lakme customer support has been notified about the posted complaint.

Verified Support

Feb 04, 2019

Lakme Customer Care's response Dear Nisha,

Thank you for reaching out to us.

To help us assist you further regarding Lamke Salon, we request you to contact us on[protected] or email at care.[protected]@unilever.com.

Our advisors will be happy to assist you.

Yours Sincerely,

Pooja Sarkar
Levercare Expert
Hindustan Unilever Limited