Lakme — Denying of refund

Address:

Lakme academy opposite civil hospital lucknow

My wife took admission on novemeber she was notified about her classes to start from february 9 but nw as she got preagnant she is unable to attend classes her session is about to start she has not attend even 1 class and we notified to lakme academy about this and when i asked them for refund they are denying by sayng we dont have such policy i gave money in advance kindly help us out