[Resolved]  Lakme — eyeconic kajal complaint

Address:Kanchipuram, Tamil Nadu, 603306

I bought lakme eyeconic kajal of rs180. It's not consistent with smudge free... It's unstable to apply ie in jell forming.. While applying on eyes it break's.. Couldn't apply without breaking kajal.
Moreover it's not like normal consistent eyeconic kajal.
If i roll up kajal whole thing is unstable. Not perfectly done in it.. Only stable kajal can give smudge free look.. Moreover it's difficult to apply which i bought..
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Jan 16, 2018
Complaint marked as Resolved 
Lakme customer support has been notified about the posted complaint.
Verified Support
Dec 14, 2017
Lakme Customer Care's response
Dear Ms. Varshini,

We apologize for the inconvenience caused due to Lakme Eyeconic Kajal.

We request you to write us at lever.[protected]@unilever.com which would help us assist you better.

We look forward to hear from you shortly.

Alternatively, you can connect with us on toll free number[protected] between 9 AM - 9 PM, 7 days a week
Complaint comments 

Comments

My eyeconic Kajal not dark there’s no colour at all it’s very blunt and hardly can be seen after also 4 strokes once’s it’s seen very lightly please get me to a solution

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