[Resolved]  Lakme — hair colouring

Address:Nagpur, Maharashtra, 440003

Yesterday i got my hair coloured i.e on 11 july 2018 for rs 5000 in nagpur where the guy suggested me the colour over which i choosed and i trust him that it will be more visible as my focus was on highlights.. now after spending this much big amount i am trying to find Out the colour in my hair which is not visible at all . I want my money back or i want change as per my instruction.
Was this information helpful?
No (0)
Yes (0)
Oct 30, 2018
Complaint marked as Resolved 
Lakme customer support has been notified about the posted complaint.
Verified Support
Sep 23, 2018
Lakme Customer Care's response
Dear Priya,

We apologize for the inconvenience caused due to Lakme Salon.

For Lakme Salon query, please write to care.[protected]@unilever.com or call on [protected].

We look forward to hear from you shortly.

Yours Sincerely,

Sukanya Poojary
Levercare
Complaint comments 

Comments

I ordered a lakme absolute compact and received it on 20/07/2018. On opening l found that the compact cake is broken. l have attached a photo to provide you as proof of my statement.please do the needful in this regard

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Lakme
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    64%
    Complaints
    523
    Pending
    0
    Resolved
    323
    Lakme Phone
    1-800-1022221
    1-800-228080
    Lakme Address
    PO Box No 1470, Mumbai, Maharashtra, India - 400099
    View all Lakme contact information