Lakme — Hair smoothening

Address:	Mumbai City, Maharashtra, 400093
Website:	Www.lakmeindia.com

Hi. I got my hair smoothening done on 10th April at Lakme salon mahakali caves road andberi east, Mumbai.. i had told them clearly 20 days ago at the time of my first visit on 20th March for hair smoothening for my wedding . Though i got my smoothening done well but i feel disgusting to mention here that at the time of my first hair wash on 13th april..they didnot have shampoo to offer meTheir product deliveries had not happened.i had clearly told them much before that i won't be available from 14 april onwards for next 1 month... still they showed such careless attitude ...on insisting for shampoo..Ms Priyanka bought the shampoo for another nearby parlour and gave me expired shampoo which i realised as soon as i reached home..i immediately called her and told her and asked how can she do this to me...she simply answered as i was insisting.. this is most disgusting on her part..on top of that she charged me 100 rs extra of that shampoo which is still not refunded to me...well.. i called again and asked for fresh shampoo.i gave her the option of couriering it to my Lucknow address.. which is yet to come and ...i had no option other than to use the expired shampoo...with this experience this has become my last visit to Lakme..this is highy disgusting and will never recommend Lakme salon to any of my frns...m still awaiting to get my 100 rs back ..it was never expected such callous attitude from professional salon like Lakme...kindly donot repeat this behaviour.. to any body else.