[Resolved]  Lakme — hair straightening not done properly

Address:Rajnandgaon, Chhattisgarh, 491441
Website:www.lakmeindia.com

I spent 4000 rs in lakme salon nehru nagar bhilai for permanenthair straightening. Hair supposed to be straight for 8 months but my hair became freezy and curly just after 3 days when i complained about it they are offering me 4-5 free spa as i lives in rajnandgaon which is 45 kms away from bhilai its not possible for me to go 4-5 times for taking spa to make my so called permanent straight hair straight again and again
As my hair damaged so much and falling very badly i don't want any application of harsh chemical again and again on my hair and not economic for me to go 4-5 times as it will cost me[protected] extra expense and as straightening creams have ammonia so it can't be further applied before 1 year of application
I want refund of money paid by me viz 4000 rs.
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Aug 3, 2018
Complaint marked as Resolved 
Lakme customer support has been notified about the posted complaint.
Verified Support
Jul 03, 2018
Lakme Customer Care's response
Dear Ms. Kavya,

We apologize for the inconvenience caused due to Lakme Salon.

Request you to write us at care.[protected]@unilever.com which would help us assist you better.

We look forward to hear from you shortly.

Alternatively, you can connect with us on toll free number[protected] between 10 AM - 7 PM, 7 days a week
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