[Resolved]  Lakme — haircut service

Address:600010

Worst service ever by lakme. Asked for a trim of dry hair and split ends and she reduced my hair length by 8 inches saying it was a mere trim and not short at all. She happened to be a stylist at the salon. Worst service at kilpauk branch, chennai. More over lies to my face saying she has not. Hair is such a personal feel to a girl and they don't just understand. Causing emotional trauma is inhumane. If she does not understand the difference between a layer and a trim why do they hire such people and charge such pricing. Iwould have rather chopped it myself than visit them.
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Nov 8, 2018
Complaint marked as Resolved 
Lakme customer support has been notified about the posted complaint.
Verified Support
Oct 08, 2018
Lakme Customer Care's response
Dear Saba,

We apologize for the inconvenience caused due to Lakme Salon.

For Lakme Salon query, please write to care.[protected]@unilever.com or call on [protected].

We look forward to hear from you shortly.

Yours Sincerely,

Sukanya Poojary
Levercare
Complaint comments 

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I have booked my 1st appointment with lakme app, as in app it showed me you vill receive 10% off on your 1st booking with lakme app but i didn't received any discount.

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