[Resolved]  Lakme — i'm complaining about your lakme sales executive

Address:Chennai, Tamil Nadu, 600054

Hai this is roshnara, from tamil nadu, chennai.

Dear sir/madam,
I would like to raise a complaint on your lakme sales executive.. She was really very rude with me.. I regularly use lakme products, likw lakme sunscreen spf50, lakme iconic kajal, lake me foundation and compact power.. And today i went to buy lakme foundation in ponnu bazar, avadi, chennai 600054 tamil nadu, i asked for my shade she gave me some other shade which doesn't suits me and i told her the shade and i bought 1 foundation and 1 compact power.. After reached home i taught to open the foundation but was too stick and it doesn't come out so i taught to i taught to replace the foundation so i went to the shop and asked for replacement she replied that i cant change it we have no option to change it if i change it, the money will be reduced so i cant help u she told. She doesn't want to hear me.. I told her to replace with other lakme foundation but she taught something else.. I was really unhappy with ur lakme executive but i love ur products more.. Kindly tell ur executive to behave properly.. She was very rude.. I am fed up with this.. Kindly take action.. Please..
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Oct 19, 2018
Complaint marked as Resolved 
Lakme customer support has been notified about the posted complaint.
Sep 12, 2018
Updated by Rosy Banu
Kindly teach manners ur executive.. Pls hire a well mannered person..
Verified Support
Sep 18, 2018
Lakme Customer Care's response
Dear Rosy,

Please send an email to care.[protected]@unilever.com , or call on toll free [protected] Lakme Salon expert Team will revert on the same.

Yours Sincerely,

Sukanya Poojary
Levercare
Complaint comments 

Comments

I love to give 5/5 but for ur executive behaviour iam giving 4/5

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