Lakme — irresponsible, unprofessional behavior almost spoilt my day

Address:Kolkata, West Bengal

I had a terrible experience at the lakme saloon-salt lake branch. I had my bridal makeup appointment at the parlour on my marriage (4th dec, 2017). But i faced a numerous issues:
(1) there were 3 bookings (Mine, my mom &sister) at the parlour at the same time from 2pm-5pm onwards. Surprisingly, there was only 1artist available at the parlour. My mom&sister were made to wait for 1.5hrs.
(2) my makeup got over at 6:30pm and it almost spoilt my day. I reached the venue a lot late thanks to lakme parlour when my marriage timing was at the evening.
Since there were no adequate artists available at the parlour the makeup was not done properly. The staff were callous and were unprofessional. How can lakme saloon be so much irresponsible? Is this a reason why i booked lakme saloon for such a fee just to spoil my d-day?
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