[Resolved]  Lakme — lakme 9 to 5 eye liner

Address:560078

Bought a new black eyeliner which was sealed at the time of purchase. It was purchased from a cosmetic shop in sarakki, bangalore.
On opening, the product was empty completely. There wasn't enough product for a single application also. The brush was almost dry and there was barely anything in the container.
Unexpected from a reputed brand like lakme.
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Apr 19, 2019
Complaint marked as Resolved 
Lakme customer support has been notified about the posted complaint.
Mar 10, 2019
Updated by Anjalirao0211
Edit: added reference images

Verified Support
Mar 19, 2019
Lakme Customer Care's response
Dear Anjali,

We apologize for the inconvenience caused due to Lakme .

Request you to write us at (lever.[protected]@unilever.com )which would help us assist you better.

We look forward to hear from you shortly.

Alternatively, you can connect with us on toll free number[protected] between 9 AM - 9 PM, 7 days a week

Yours Sincerely,

Pooja Sarkar
Levercare Expert
Hindustan Unilever
Complaint comments 

Comments

The product bought from you was not satisfactory as it was all watery

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