[Resolved]  Lakme — lakme absolute lipstick

Hi i had purchased lakme absolute sculpt studio hi definition matte lipstick of color red rush code no: "[protected]" from central store aerocity. The color of the lipstick is not the color of red rush, it is maroon in place of red that was shown in the tester.
I got to know the color when i applied it once, now the store is not replacing since i have used it once and i dont use marron color which is given to me.
I need to change the lipstick. Since i am very old customer of lakme and dont want to losse my trust.
Was this information helpful?
No (0)
Yes (0)
Oct 19, 2018
Complaint marked as Resolved 
Lakme customer support has been notified about the posted complaint.
Verified Support
Sep 15, 2018
Lakme Customer Care's response
Dear Karuna,

We apologize for the inconvenience caused due to Lakme absolute lipstick.

Request you to write us at lever.[protected]@unilever.com which would help us assist you better.

We look forward to hear from you shortly.'

Yours Sincerely,

Sukanya Poojary
Levercare
Hindustan Unilever Limited
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Lakme
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    64%
    Complaints
    523
    Pending
    0
    Resolved
    323
    Lakme Phone
    1-800-1022221
    1-800-228080
    Lakme Address
    PO Box No 1470, Mumbai, Maharashtra, India - 400099
    View all Lakme contact information