[Resolved] Lakme — lakme eyeconic kajal-fungus on stick
RuRupa R Mehta on Dec 27, 2017
I have been using lakme eyeconic kajal for many years now but this is the first time i have faced this problem. When i opened a pack yesterday, i found fungus on the tip as well as the whole stick of the kajal. It's a brand new stick and was opened yesterday. You will see in the photos that it is not expired either.
It was very disconcerting to see fungus on a brand new cosmetic product... One wonders if there were other times when there was the beginning of fungus that was not visible to the eye but which could have damaged the eye!
Complaint marked as Resolved Oct 16, 2018
[Dec 27, 2017] Lakme customer support has been notified about the posted complaint.
Verified SupportLakme Customer Care's response, Sep 15, 2018
We apologize for the inconvenience caused due to Lakme eyeconic kajal
Request you to write us at firstname.lastname@example.org which would help us assist you better.
We look forward to hear from you shortly.
Hindustan Unilever Limited
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