[Resolved]  Lakme — lakme pink plush 9 to 5 weightless mousse lip & cheek color

Purchased lakme pink plush 9 to 5 weightless mousse lip and cheek color from www. Jabong.com (Order id [protected]). The quality of the product is very bad as compared to the one which i used earlier. This is one of the expensive nonreturnable items which i know before ordering but i ordered it only because i used the same product earlier and never expected that i will receive bad material inside it (Dry smelling bad, waxy viscosity not same as before). I request lakme to discontinue this product if they are unable to maintain same quality every time.
Manufacturer infohindustan unilever limited, b. D. Sawant marg, chakala, andheri east, mumbai, maharashtra 400099
Country of originindia
Skula632be47yeqindfas
Sold by - savan retailers private limited
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Oct 16, 2018
Complaint marked as Resolved 
Lakme customer support has been notified about the posted complaint.
Verified Support
Sep 14, 2018
Lakme Customer Care's response
Dear Anubha,

We apologize for the inconvenience caused due to Lakme Pink Plush 9 to 5 Weightless Mousse Lip and Cheek Color.

We sincerely apologize for the inconvenience caused. To assist you further and revert to you at the earliest, we request you to provide us your contact details and a convenient time so that we can call you.

Request you to write us at lever.[protected]@unilever.com which would help us assist you better.

We look forward to hear from you shortly.

Yours Sincerely,

Sukanya Poojary
Levercare
Hindustan Unilever Limited
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