[Resolved]  Lakme — non replacement of expired material

Address:Sri Ganganagar, Rajasthan, 335001
Website:Lakme India

Hi,
on 4th mar 2017 we gave the material to Lakme Agent which was going to expire within 1-2 months, and he received the material and send it to Lakme Distributor Shubhkaran which is situated in Hanumangarh.
Now from 1.5 Years they didn't even given me old or new material.
and continuously making us fool that company is not giving back.
it was around 25000 amount which is pending at their end.
in this context i have given so many calls to Lakme but there customer care are not even taking this complaint.

Lakme ASM Name : Kamal Kant - [protected]
Lakme Agent Name: Mahi Pal - [protected] and Brijlal - [protected]
Distributor Name : [protected]

Rahul Kataria
Abhinandan Jewellers and cosmetics
[protected]/[protected]
Sri Ganganagar Rajasthan
+1 photos
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Oct 7, 2018
Complaint marked as Resolved 
Lakme customer support has been notified about the posted complaint.
Verified Support
Sep 06, 2018
Lakme Customer Care's response
Dear Mr. Kataria, ,

We apologize for the inconvenience caused due to Lakme.

Request you to write us at lever.[protected]@unilever.com which would help us assist you better.

We look forward to hear from you shortly.

Alternatively, you can connect with us on toll free number[protected] between 9 AM - 9 PM, 7 days a week.

Yours Sincerely,

Nida Khwaja
Levercare (India)
Hindustan Unilever Limited
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