[Resolved] Lakme — not satisfied with the lakme salons | |||
I called on lakme salon helpline number[protected]. And had words with a receptionist on 12-Dec around 4:30 pm about available offer and discount and I told her book an appointment for today evening I will reach there with in 1 hr. When I reached the salon "2B, ground floor, Sewa Corporate park, next to central mall, Mehrauli-Gurgaon Road, Gurugram, Haryana 122001" she told me that, Mam I was not confirmed that you asked for appointment. So we are not able to help you and give you assistance. After that I left the saloon. I m very disappointed. Was this information helpful? | |||
Dec 12, 2018 Complaint marked as Resolved No still my complaint not resolved I did not received any call or mail yet... Lakme customer support has been notified about the posted complaint. Verified Support Dec 14, 2018 Lakme Customer Care's response Dear Ms. shikha, We regret the inconvenience caused. To help us assist you further regarding Lamke Salon, we request you to contact us on[protected] or email at care.[protected]@unilever.com. Our advisors will be happy to assist you. Yours Sincerely, Pooja Sarkar Levercare Expert Hindustan Unilever Limited | |||
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I complained many times but no solution.
The company is worse & they are not helpful to the customers.
The company is not ready to replace the product nor refunding my money.