Lakme Salon — Disgusting services provided by giving wrong information

Address:Khordha, Odisha, 751002
Website:www.lakmeindia.com

I wanted to have kera treatment and asked lakme if they provide this service and they said yes, so i booked appointment. when i visited the salon they told it is same as csytine treatment and they provide cystine. but they lied. cystine is for chemically treated hair and kera treatment is for virgin hair and myn is virgin hair. then again with cystine treatment hair should stay straight for atleast a month but my hair became as usual in the first wash itself . how can they be careless giving a costly service worth 8000/-. this is disgusting, . they are more unprofessional than local beauty parlours. even they dont have proper retail for the services they provide. and dont even inform about the change of products that should be done after a particular service, thill you go and ask them.disgusting
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Dear Lakme Staff

The Lakme salon located at Bellandur, Bangalore is the most unethical of all, below are their recent google ratings, please read the responses from the manager threatening to file a cyber crime complaint for telling them how cheap their services are, there is this lady by name Anita who is the worst among all the beauticians from this Lakme Bellandur Salon, she fooled me with the billing and charged me extravagantly, in addition she burn my skin with wax and was least bothered to apologize, even last time I had a very bad experience here, after complaining to the manager about Anita I started getting harassing calls to take the complaint back.

https://www.google.co.in/search?q=lakme+bellandur&rlz=1C1CHBF_enIN815&oq=lak&aqs...⇄ 1, , ,

I request the Lakme team to look into this issue and cancel the franchise of this salon for not keeping up the brand expectations with their cheap behaviour.

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