[Resolved]  Lakme — smoothening

Address:Muktsar, Punjab

Hii,, i recieved smoothening service from lakme salon muktsar (Punjab) on 26 aug 2018 and after 3 days they gave me a hair wash but the day next to smoothening i started observing bent in my hairs that went on increasing so i informed the staff and made a visit again on 1 sep 2018 they said it was due to my spectacles and again gave me treatement,, bt again next day onwards i saw my hairs are becoming wavy, i also avoided spectacles this time and was taking as much zenith care i could bt the condition is getting worse. The same problem arose with one of my friend who recieved the same service last month. My aunt mrs amarjeet kaur is working in lakme ludhiana, instead of going ludhiana i prefrered visiting muktsar branch as it was in my home town bt the condition of hair is totally opposite to what i expected,, please provide me appropriate solution as soon as possible
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Oct 22, 2018
Complaint marked as Resolved 
Lakme customer support has been notified about the posted complaint.
Verified Support
Sep 21, 2018
Lakme Customer Care's response
Dear Daljeet,

We apologize for the inconvenience caused due to Lakme Salon.

For Lakme Salon query, please write to care.[protected]@unilever.com or call on [protected].

We look forward to hear from you shortly.

Yours Sincerely,

Sukanya Poojary
Levercare
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