[Resolved] Lakme — worst hair color service | |
I went to lakme hsr for a hair color which turned into a disaster. The stylist did not know how to do the color technique whivh i showed to them. He ruined it all and my hairs were all red n orange. After the hairwash i was literally shocked to see my hairs, then to correct it he used to much of chemicals on my hair Its been a month now that i got this service and my hairs are all runied, i have patches of different colors all over, my hairs are dry and brittle.. Even now when i wash my hair i see color coming out, which should not have happened, this just proves the worst quality of products When i asked for a refund, their manager was super rude and ddnt accept the mistake. I expected some sort of standard and professionalism from the brand. But may it be service or products or customer support, its pathetic I feel i just wasted 7k bucks to ruin my hair.. Was this information helpful? | |
Oct 24, 2018 Complaint marked as Resolved Lakme customer support has been notified about the posted complaint. Verified Support Sep 21, 2018 Lakme Customer Care's response Dear Apoorva, We apologize for the inconvenience caused due to Lakme Salon. For Lakme Salon query, please write to care.[protected]@unilever.com or call on [protected]. We look forward to hear from you shortly. Yours Sincerely, Sukanya Poojary Levercare | |
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Just for 35 minutes cream they charge 3389 which is not acceptable
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