My car was given for servicing on 2/6/2018 with clutch problem at your service center at birla junction visakhapatnam. In the receipt they provided they have mentioned even scratches on the body but not mentioned about any cracks on the wind shield. But on monday evening they asked that some crack is there on the windshield and they wanted to replace it. As i have not noticed any crack, i thought this may be a trick to get more job done, as it is a routine practice there. They have carried out the repairs, as i was out of station i requested them to send the vehicle driven by your driver. It was sent home. my son who received the car was shocked to see the crack and inquired over phone. when he sent me the photo by whats app i was also shocked. When i returned home I observed the crack which was done from inside, may be while doing some repair. As i was not knowing your compalint portal, i conveyed the same message in your contact us page. But so far no response. As the crack is the mistake of the company knowingly or unknowingly kindly arrage for replacement at the earliest.
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