Lakshmi Vilas Bank — double penalty on fd encashment at reinvestment for higher rate

Address:Coimbatore, Tamil Nadu, 641041

We are a family of four seniors living in a facility for the aged. Our life savings are entrusted to lvb with the fond hope of prudent care. We are the first account holders of your vadavalli branch.
I requested vadavalli branch to renew some of my running fixed depositsts prematuredly to avail the current higher rate of interest along with the accrued interest for a period in such a way that the deposits' maturity dates are much longer than the current due dates.. Sir, when you do this we are already penalized by way of reduced interest for the currency of the deposit is much less than the contracted period. And now i am extending them much beyond the original maturity dates. Thus lvb's none of the vital ratios/ business plans are adversely affected by this activity and lvb gained by way of paying less interest for the tenancy of the thus renewed deposits.
Apart from this you have charged me additional penaly of 1%, which is huge for seniors like us who count one one one paise for our frugal existence.
Sir, last time, in april, 2018, also on my specific request on this forum you waived this and saved us from this double jeopardy.
Sir, i humbly request you to please refund this penalty charged by vadavalli branch.
With gratitude from hapless seniors, of whom two are super seniors-one beyond 95
Thanking you in advance,
Meenakshi
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    Tamil Nadu
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