| Address: | Chrompet | | Website: | www.lalithajewellery.com |
Very bad experience. I exchanged my thali chain in Lalitha on August 2020. I was looking for particular model but shopkeeper intensionally marketed a chain called as karur kodi. The piece shown to me seems a defective piece( she had only one piece). Within three months, Chain started to wither into small pieces by pulling threads of pillow, my own hairs and towels. When requested for replacement they didn't give replacement. They said that they will repair the chain at factory, had Chain with them for 45 days, I was wearing thali in yellow thread in all those days. After their repair also, it again started to wither by sticking in to hair, pillow covers and towels .They suggested to give for exchange and asked to pay wastage n making charges again. They are cheating customers by selling defective pieces and forcing them to buy again so they get double times wastage. Never ever go there. Very less collections as well. Their chairman says he would respond in any problem but he never responded for the complaint I raised to his mail id. I am left with no option but wearing thali in yellow rope by keeping that chain idle, or exchange it again by paying wastage of around 50 k again.
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