Lalitha Jewellery — Staff fraud

Address:Bangalore

This is not about product quality or cost, but the genunity of employees/staff of Lalitha Jewellery, due to which several thousands rupees were cheated for a senior couple.
Senior citizen without English knowhow was cheated by Lalitha jewellery employee in store and he made away with the money.

An amount of 40K was estimated for an order for which 20k was available with the old couple from earlier paid monthly schemes (called amount1). The balance 20k was handed over to an employee as cash (amount 2), to complete the order and the senior couple presumed all was fine. The order delivery took about 2 months and when the couple went to collect the item, they found to their dismay that 20k handed over in cash (amount2), was not accounted for and they were cheated.

The employee at the time of order placement took the 20k and produced multiple bills showing 20k and tricked them and when item was to be collected, claimed that the 20k (amount2 paid in cash) was never paid. On questioning other employees/manager asked for proofs of payment and denied they cant access CCTV footage beyond 2 weeks which was wierd.

Lalitha jewellery - how can you allow your employee to cheat? Is it like old aged couple must not shop at all? It is not just the 20k alone that the senior couple were cheated but it was the confidence that similar senior couples have on Lalitha jewellery that has been lost!

Disgusting how Lalitha jewellery employees can cheat this way.
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    Bangalore
    India
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