Samsung India Electronics Pvt Ltd, A - 25, Mohan Cooperative Industrial Estate, New Delhi 110044. — Incomplete Product Description
G-26, South Extension Part-I, South Delhi District, Delhi, India
Subject: Complaint against Samsung India Electronics Pvt Ltd, A-25, Mohan Cooperative Industrial Estate, New Delhi 110044.
I bought Samsung Galaxy GT-P3100TSEINU Tablet mobile Phone from Samsung's Authorized Dealer: Star Mobile Ltd, G-26, South Extension Part-I, New Delhi 110049 and paid Rs.21000/- in cash against Retail Invoice No. 3502 Dated[protected]. The Phone was billed under the Product Serial No. [protected].
For the past 3-days, I have been trying to register my product on the following Website of Samsung for online support and to draw 1-year product warranty:
But the registration is being denied with comments " Incorrect Product Serial Number".
There is no Product Serial Number mentioned any where on the back side of the tablet phone as is being suggested by Samsung to claim authenticity of the product.
The Serial Number [protected] appears on the label pasted on the packing and also in the memory of the Tablet Phone under the head: as "IMEI number" of the Tablet Phone
Therefore, does the denial of the onsite product registration is for the reason that this is a Grey Market Product on which No Customs Duty and Service Tax has been paid to the Government?
|2 Comments Updated:||Share0Tweet0|
[Resolved] Samsung - Complaint for not installing the new microwave oven 
[Resolved] Sim BSNL, Phone Samsung - about mobile draws 
[Resolved] Samsung Mobile - poor service 
[Resolved] Samsung India Ltd - customer care center bad experience 
[Resolved] Samsung India Limited - Poor Service Quality for New Customers 
[Resolved] Samsung Mobile Service - Complaint against Samsung India Mobile reg. my Mobile handset No.SGH-E600 IMEI/SERIAL NO 354914001933153 
[Resolved] Samsung - refrigerator 
[Resolved] Samsung LED TV - INTERNATIONAL WARRANTY 
[Resolved] Samsung Lcd Tv - LCD TV - Unacceptable Repair Cost 
[Resolved] Samsung Refrigerator - Rt 27 - Unpleasant Odor from the fridge. 
Post your Comment
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002